Here are some frequently asked questions regarding this website. There is a good chance that the answer to your question can be found here.
Terms
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Distributed generation (DG) is the use of small-scale power generation technologies located at or near the point of use.
One type of DG is Combined Heat and Power (CHP) where technologies produce both electricity and useful thermal energy from one fuel.
Because CHP systems utilize thermal energy, which is normally wasted, they are very efficient.
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What is Operational Reliability (OR)?
Operational reliability refers to the dependability of a CHP system
and is quantified using measures like availability factor, forced outage rate,
scheduled outage factor, service factor, and mean down time etc.
The reliability/availability profiles for DG/CHP systems can affect electric
standby charges and back-up rates, the value of ancillary services offered to
independent transmission system operators (ISO),
local grid stability and reliability, customer power delivery system reliability, and customer economics.
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What are Technology Groups?
Technology groups refer to the different kinds of prime-movers
that can be used in DG/CHP applications,
such as reciprocating engines, gas turbines, microturbines, wind turbines, and fuel cells.
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Where can I find a glossary of terms?
A glossary of terms is available on the support page under the menu heading "Terms".
Definitions of the OR Measures are also available on the support page as well as definitions of the outage types.
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How can I change my password?
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go to the data entry page of the website and in the user information section there is an option to change your password.
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